At Victorian Care Services, we provide High Intensity Support for NDIS participants who require complex and specialised care due to significant health conditions, disabilities, or medical needs. Our trained and experienced support workers deliver safe, reliable, and person-centred assistance tailored to each participant’s clinical and personal requirements.

We understand that individuals with high support needs require consistent, skilled, and compassionate care. That’s why we focus on delivering structured support that ensures safety, dignity, and improved quality of life at all times.

Our team works closely with participants, families, and healthcare professionals to develop individualised care plans that meet both daily living needs and clinical requirements.

Our High Intensity Support Includes

• Complex personal care assistance
• PEG feeding support (if applicable)
• Tracheostomy care support
• Catheter care and management
• Diabetes monitoring and support
• Medication administration and management
• Bowel care and continence support
• Wound care assistance (under clinical guidance)
• Behaviour and emotional support coordination
• 24/7 high needs care (as per NDIS plan)

Frequently Asked Questions

1. What is High Intensity Support?

High Intensity Support is specialised NDIS care for participants with complex medical, physical, or behavioural needs requiring trained assistance.

2. Who can access this service?

NDIS participants with high support needs and approved funding in their plan can access this service.

3. What type of care is included?

It may include PEG feeding, catheter care, wound care, diabetes support, medication management, and complex personal care.

4. Are your support workers trained for high care needs?

Yes. Our staff are trained and experienced in providing safe, high-intensity disability support.

5. Is this service available 24/7?

Yes. Depending on the participant’s NDIS plan, support can be provided around the clock.

6. Do you work with healthcare professionals?

Yes. We coordinate with nurses, doctors, and allied health professionals to ensure safe and effective care.

7. Is care personalised?

Absolutely. Every support plan is tailored to the participant’s specific medical and personal needs.

8. Why choose Victorian Care Services?

Victorian Care Services provides safe, professional, and compassionate High Intensity Support that ensures participants with complex needs receive reliable care while maintaining dignity, independence, and wellbeing.